Table of Content

Who We Are

The entity operating this website acts as the data controller of your personal information. As the controller, we determine how and why your data is processed as outlined in this Policy. Along with a joint controller, we are responsible for the data you provide and its protection.

If you have questions regarding this Policy or wish to exercise your data protection rights, you can reach out to our Data Protection Officer by email at: dpo@amunracasino.uk.com

Types of Personal Information We Collect

Information You Provide Directly

Depending on how you engage with our services, we may collect the following personal details:

  • Registration Details: When you sign up, we request your name, gender, email, date of birth, country, phone number, username, postal code, and social security number. Your IP address and geolocation are automatically recorded upon registration.
  • Due Diligence Information: To meet regulatory requirements like KYC and anti-money laundering (AML) checks, we may request your government-issued ID (passport, driver’s license, etc.), proof of address, source of funds, bank statements, and tax or social security details.
  • Financial Details: Information like IBAN, CPR or CPF numbers, and payment system credentials are collected to process deposits and withdrawals and support legal compliance.

Automatically Collected Data

  • Device & Technical Info: We collect data on the device and software you use, such as IP address, operating system, and unique identifiers.
  • Usage Logs: Our systems log your activity on the platform (page views, ad clicks, time spent, search queries, etc.) to help improve our services.
  • Location Data: We may infer or obtain general location information while you interact with our services.

Information Received from External Sources

We may supplement your data with information gathered from third-party providers, including:

  • Public records, government sites, social platforms, and media.
  • Commercial databases, banks, credit bureaus, fraud prevention agencies, and other regulatory bodies.
  • Social media profiles or linked services (e.g., Google, Facebook).
  • Data we derive from existing records, such as game preferences based on your activity.

Why We Process Your Information

We use the data collected to:

  • Deliver and manage your access to our services.
  • Respond to inquiries or support requests.
  • Conduct product testing, troubleshooting, and data analysis.
  • Detect and mitigate risks like fraud or unlawful conduct.
  • Deliver marketing communications and tailor offers to you.
  • Handle complaints and cooperate with law enforcement or regulatory entities.
  • Meet legal and licensing obligations.
  • Ensure technical integrity, system security, and operational continuity.

Sharing Your Data

Your data may be shared with:

  • Our internal teams, affiliated companies, and contracted partners under the same ownership structure.
  • Payment processors and financial institutions for transaction processing and AML verification.
  • Third-party service providers offering customer support, communications, IT infrastructure, and data storage.
  • Marketing service providers.
  • Agencies focused on fraud detection and prevention.
  • Game developers and analytics companies for service improvement and research.
  • Regulatory, supervisory, or legal authorities.
  • Relevant third parties in the event of business changes such as mergers or acquisitions.
  • Online platforms (e.g., forums, complaint sites) if you submit a public review or dispute. Any data disclosed in these cases will be limited to what’s necessary to address the issue at hand and protect our business reputation.

How Long We Keep Your Data

Your personal data is retained for as long as your account is active and needed for operational or legal reasons. Once the data is no longer required for those purposes, it will be securely deleted or anonymised, unless laws require a longer retention period, such as AML regulations.

Your Data Protection Rights

You have the right to:

  • Request access to your personal information.
  • Correct or update inaccurate or incomplete details.
  • Request deletion of your data when legally permissible.
  • Limit how we use your data in certain circumstances.
  • Request a copy of your data in a transferable format.
  • Object to processing based on legitimate interests or direct marketing.
  • Withdraw your consent at any point.
  • File a complaint with a supervisory authority in the EU.

To exercise your rights, email us at: support@amunracasino.uk.com or dpo@amunracasino.uk.com.

Use of Cookies and Similar Tools

We use cookies, tags, beacons, and similar technologies to improve your browsing experience. Essential cookies (necessary for site functionality) are used without consent, while all others require your approval. Please see our Cookie Notice for more on managing your preferences.

Data Security

We take safeguarding your personal data seriously. Our systems employ administrative, technical, and physical security measures to guard against unauthorized access, alteration, or destruction. While we strive for top-tier protection, no internet-based system can be 100% secure. We continuously review and update our practices to improve data safety.

International Data Transfers

Your personal information may be transferred to and processed in countries outside the EU/EEA. Such transfers only occur where adequate safeguards are in place—either through approved Standard Contractual Clauses, data protection adequacy decisions by the European Commission, or other legally valid measures.

Business Changes

If our company undergoes a sale, merger, or any structural change, your personal data may be shared with or transferred to the new entity. The use of your data by the new owner will remain governed by this Policy unless you are informed otherwise and provide consent.

Contacting Us

For any concerns or questions about this Policy or how your information is handled, feel free to reach out at:
support@amunracasino.uk.com or dpo@amunracasino.uk.com

Policy Updates

As our services and regulations evolve, we may revise this Policy. Updates will be published on our site, and it's your responsibility to stay informed by reviewing it periodically. The revised version becomes effective on the date indicated.